Legal

Privacy Policy.

Last updated: 21 May 2026. We are committed to protecting your personal data and your right to privacy.

1. Introduction

Auctionmen is a white-label auction platform developed and operated by Mechanikos Sdn Bhd ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the Auctionmen platform, including our website, web application, and related services.

By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the platform.

2. Information We Collect

We may collect the following categories of personal data:

  • Identity Data: Full name, date of birth, national identification number (NRIC/Passport), and e-KYC verification data.
  • Contact Data: Email address, phone number, and mailing address.
  • Financial Data: Bank account details and transaction records related to bidding deposits and payments.
  • Technical Data: IP address, browser type and version, device identifiers, time zone, and operating system.
  • Usage Data: Bidding activity, session logs, and real-time interaction data during auction events.

3. How We Use Your Information

We use the collected data for the following purposes:

  • To register and verify your identity (e-KYC) as a bidder or auction participant.
  • To facilitate and manage real-time hybrid auction sessions, including bid processing and reconciliation.
  • To communicate with you regarding auction results, account status, and platform updates.
  • To comply with applicable legal and regulatory obligations, including those imposed by financial institutions and the courts of Malaysia.
  • To improve platform performance, security, and user experience through analytics.

4. Disclosure of Your Information

We do not sell your personal data. We may share your information with:

  • Auction Organisers & Source Institutions: Banks, legal firms, or other authorised entities on whose behalf the auction is conducted.
  • Service Providers: Cloud infrastructure, payment processing, and identity verification partners operating under strict confidentiality agreements.
  • Legal Authorities: Where required by law, court order, or governmental authority in Malaysia.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. This includes encrypted communications (TLS), isolated microservices architecture, and access controls.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Auction transaction records may be retained for a minimum of 7 years in compliance with Malaysian financial regulations.

7. Your Rights

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to:

  • Access the personal data we hold about you.
  • Correct any inaccurate or incomplete personal data.
  • Withdraw consent to processing, where applicable.
  • Lodge a complaint with the relevant supervisory authority.

To exercise any of these rights, please contact us at hello@mechanikos.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of the platform after such changes constitutes acceptance of the updated policy.

Questions or Concerns?

If you have any questions about this Privacy Policy or our data practices, please contact Mechanikos Sdn Bhd at hello@mechanikos.com.